A person at the test bench in the production area is inspecting a padded longchair

Product passport

Our product passport is more than just a collection of important information. It stands for transparency, responsibility and our commitment to supporting you long after your purchase. The 3C product passport brings together all the relevant information in one place – clear, concise and always to hand.

Transparency that builds trust

The 3C product passport accompanies your piece of furniture, providing all the key information on materials, care, use and quality. The quality marks awarded by the German Furniture Quality Association (Deutsche Gütegemeinschaft Möbel) further demonstrate our standards.

Download the product passport

A longchair on a workbench in a furniture factory

What you can expect from the product passport

Close-up of a furniture leg being fitted on the production line

Use & Safety

Important information on how to use your furniture correctly in everyday life.

Close-up shot from the side of a single sofa upholstered in corduroy, in production

Maintenance & Preservation of Value

Practical tips to help ensure that fabrics, leather and other materials retain their quality for a long time.

A close-up view of several stools stacked together, with different covers and colours

Materials & Properties

Useful information about upholstery fabrics, leather and the characteristics typical of your furniture.

Close-up of the 9501 functional armchair in the Loop upholstery in Green

Features

Guidance on the operation and use of model-specific features.

Staff at the test bench with armchairs in the furniture production department

Quality & Warranty

Information on quality standards, certifications and the applicable warranty terms.

Detailed view of the Cassie sofa bed in the Famous cover in the colour Snow

Good for today.
Valuable for tomorrow

If you understand your furniture, you’ll enjoy using it even more. The product guide brings together clear information on care, use and features – so that important answers are quickly to hand in everyday life.

Good to know

What is the 3C product passport?

The product passport brings together key information on use, care, materials, features and quality – clearly summarised so that you can refer to it at any time. 

What information can I find in the product passport?

The product passport contains, amongst other things, guidance on correct use, care and cleaning, information on materials and functions, as well as important details regarding quality and the warranty.

To which items of furniture does the product passport apply?

The product passport applies to 3C Gruppe’s upholstered furniture. As individual features, functions or care instructions may vary depending on the model, please refer to the enclosed information leaflet for the details specific to your piece of furniture.

Why should I keep the product passport?

The product passport serves as a handy reference guide for your piece of furniture. This means you’ll always have important information on use, care and quality to hand, even years after your purchase.

Where can I find further support?

If you have any questions about your furniture or model-specific features, the retailer from whom you purchased your furniture will be happy to help.

Home inspiration in your local area

Tips on how it works

How it works: Visit one of our specialist retailers and be inspired by a wide selection of furniture and expert advice. Whether you’re looking for new ideas for your home or need help making a choice, our partners are here to assist you.

  1. First, select your country to view retailers in your area.
  2. Enter your postcode or town to refine the results further.
  3. Browse through the retailers listed and find the right contact for your needs.